Reviews

Based on 220 reviews
680%
(1495)
56%
(123)
40%
(87)
18%
(39)
10%
(22)
Love this pendant

This is the perfect memorial for my beautiful girl. I wore the necklace for a long time, but wanted to be able to switch things up, so I bought 2 of the pendants by themselves, and have them on small huggie hoop earrings that I keep in all the time. Beautiful, understated, and a wonderful reminder of my heart dog.

This charm is perfect! The engraving looks exactly like my kitten’s paw print.
This is my fourth one. I have one with my dog’s print and the other three are of each of my cats’ prints.

T
Custom Paw Keychain
Tabatha Hartley
Great product.

Nice way to remember your pet. I have ordered for myself and as gifts.

Memorial Necklace

Ordered necklace for my wife as a memorial. Necklace seems to be holding up well, no issues thus far. Only issue is that production and shipping times were very excessive.

Beautiful paw imprints and jewelry.

Pretty bracelet and sweet gift for my sister who recently lost her beloved dog. Its dainty and subtle and beautiful!

J
Custom Paw Pendant
Johanna Nagel
A memory I carry every day ❤️

Such a beautiful necklace and a very special memory. I lost my dog three months ago, and now I can carry his nose print with me wherever I go. It means so much to me. ❤️✨

Quality Product, But Fulfillment Timeline Was Far Beyond What Was Promised

The product itself is beautiful and well made, which is the main reason I’m giving three stars. Unfortunately, the ordering experience was frustrating and something potential buyers should be aware of.

Buyers should be aware that shipping may take far longer than expected. I placed my order on 12/26/2025, and it did not ship until 02/12/2026, which was far beyond the timeline provided at the time of purchase. The delay was significant and unexpected.

When I reached out to customer service, the representative was polite, but unfortunately they were not able to provide meaningful updates or help move the order along. I also requested to speak with someone higher in the company to share my concerns, but that request was not accommodated.

For a company selling such a beautiful product, the lack of transparency around fulfillment timelines and the inability to escalate concerns was disappointing. Again, the product itself is lovely, but the extended delay and limited customer support made the overall experience frustrating. If you choose to order, be sure to plan well in advance and be prepared for a potentially long wait.

Quality Product, But Fulfillment Timeline Was Far Beyond What Was Promised

The product itself is beautiful and well made, which is the main reason I’m giving three stars. Unfortunately, the ordering experience was frustrating and something potential buyers should be aware of.

Buyers should be aware that shipping may take far longer than expected. I placed my order on 12/26/2025, and it did not ship until 02/12/2026, which was far beyond the timeline provided at the time of purchase. The delay was significant and unexpected.

When I reached out to customer service, the representative was polite, but unfortunately they were not able to provide meaningful updates or help move the order along. I also requested to speak with someone higher in the company to share my concerns, but that request was not accommodated.

For a company selling such a beautiful product, the lack of transparency around fulfillment timelines and the inability to escalate concerns was disappointing. Again, the product itself is lovely, but the extended delay and limited customer support made the overall experience frustrating. If you choose to order, be sure to plan well in advance and be prepared for a potentially long wait.

Quality Product, But Fulfillment Timeline Was Far Beyond What Was Promised

The product itself is beautiful and well made, which is the main reason I’m giving three stars. Unfortunately, the ordering experience was frustrating and something potential buyers should be aware of.

Buyers should be aware that shipping may take far longer than expected. I placed my order on 12/26/2025, and it did not ship until 02/12/2026, which was far beyond the timeline provided at the time of purchase. The delay was significant and unexpected.

When I reached out to customer service, the representative was polite, but unfortunately they were not able to provide meaningful updates or help move the order along. I also requested to speak with someone higher in the company to share my concerns, but that request was not accommodated.

For a company selling such a beautiful product, the lack of transparency around fulfillment timelines and the inability to escalate concerns was disappointing. Again, the product itself is lovely, but the extended delay and limited customer support made the overall experience frustrating. If you choose to order, be sure to plan well in advance and be prepared for a potentially long wait.

J
Custom Paw Ring
Jacquelyn Cialdea
Cannot rate as I never received it

Tracking number does not work and I never received the ring

Absolutely beautiful. The pawprint ring is something I will treasure forever. My fur baby, Riley, is with me always.

Paw pendant and necklace

Lovely keepsake on our dogs names and paw prints! My daughter loves it to take them wherever she goes!

Meh

I have gotten multiple from this site. The last one I got was very small and the print is light. Pay attention to the sizes listed

Love this!

Beautiful memento

Beautiful bracelet, it’s a dainty little memory of our handsome cat.

V
Custom Paw Pendant
Vickie Derksen
10 mm paw print pendant

Absolutely perfect!! Shipping took longer than stated but the pendant is exactly like my picture submitted.

Never received

Their shipping partner delivered to the wrong address. I have done all that was asked to receive a refund and they refuse to do so.

S
Custom Paw Bracelet Multiple Pendants
Sarah Hodges
LOVE

I love my bracelet, I never take it off!

Nice necklace

It is a nice necklace with good quality. I purchased this necklace after the passing after my beloved dog. I was not happy with the size of the item and the quality of the chain for the price of $380.00.

I love my necklace

I love my necklace, my dogs paw is literally on my heart!

I live my ring, just what i wanted

Looks nothing like my ferrets nose. It looks like a random nose. I love my ring but i am disappointed in the charm 😕

G
Custom Paw Pendant
Glorilyn Cabugao
Reorder of a cherished pendant

I recently had to reorder a pendant of one of my pets, who has died, since I lost 1 of 3 pendants, and I wasn’t sure which one it was. The staff at Custom Paw were so patient and showed me my previous orders so I could compare them to what I have. I am so happy to have all 3 pendants intact and on my necklace again.
Thank you so much!