For people who already own a Pandora bracelet, we have added compatible charms to our Custom Paw Jewelry line-up that you can now add to your existing Pandora bracelet.
925 Sterling Silver is an alloy made of 92.5% pure Silver and 7.5% Copper. We plate our Silver jewelry in rhodium, which gives it extra shine and durability. Rhodium is one of the costliest precious metals due to its rarity. Water sensitive.
Not to be confused with regular gold plating, gold vermeil is a much thicker layer of gold which gives the pieces their long-lasting color. We use 18k gold that is a minimum of 2.5 microns thick layered over sterling silver. Water sensitive.
14K Solid Gold
Our 14k solid gold pieces are made to last forever. Since gold is one of the least reactive metals, it scratches less and doesn't wear out as easily. 14k gold will not oxidize or discolor, so you can wear your jewelry every day, everywhere.
We offer free worldwide shipping for orders over $75 USD, otherwise, the shipping fee is $4.95 USD.
|Standard Delivery||8-10 working days||7-12 working days*|
|Shipping Insurance**||8-10 working days||7-12 working days*|
|FedEx***||8-10 working days||3-5 working days*|
*The estimated delivery times are "estimates" based on recent delivery times and are not seen as a guaranteed delivery timeframe. We do our best to ensure that the shipping process is as smooth as possible, but in case of a late delivery, we can't issue refunds as third-party delays (like USPS or Canada Post) are unfortunately out of our control.
**Shipping Insurance - We will cover all costs in case of lost or damaged packages, the delivery time is identical to standard delivery. Non-refundable.
*** FedEx Express and fees are non-refundable. Failed delivery due to wrong address requires respectively $14 USD and $ 7 USD re-shipping fee.
Since all our products are handmade and customized on-demand, please allow 8-10 business days for your order to be dispatched from our workshop.
Once your order is shipped you will receive an email with your personal tracking code. If you have not received it, or have another problem, contact us at email@example.com
All our jewelry is handmade in our workshop in Asia.Returns
We do not accept returns as all products are handmade and customized for every customer.
However, we understand that these pieces are very sentimental and important, so if you do have an issue with your product(s), please submit a Replacement Request.
24-Hours Cancellation/Modification Period
To cancel or change your order you must notify us within 24 hours from when the order was placed. After 24-hours your order will be marked as a valid order and not available for cancellation due to the personalized nature of our product.
Please see our full Refund Policy here.
Yes! Our artists use the photo that you send to create an unique piece with your pet's paw print.
You can check all our photo reviews here.
We accept photos of pet's actual paws, ink prints, clay prints, nose ink prints and photos of pet's nose.
You can check example photos here.
We can engrave all pet prints, including dogs, cats, rodents, turtles, horses, birds, pigs, hedgehogs, lizards and fish fins etc.
Yes, you can just send the photo to our email firstname.lastname@example.org. Please include your order number that starts with #.
Just make sure that all 5 paw pads are visible. Our professional artists will take care of the rest.
Yes! We offer free standard delivery worldwide. FedEx Express delivery price depends on your exact location.
Delivery time = Production Time + Shipping Time
Production Time: Our jewelry is handmade on demand and takes 8-10 working days to be crafted
Shipping Time: The shipping time varies depending on the shipment method you choose. Free Standard Delivery takes 7-12 working days depending on your exact location, TNT Delivery takes 5-9 working days and FedEx 3-5 working days.
Please note that insurance does not make your shipping time faster.
The charm itself is nice but it’s taken so long to get since you made a mistake on the first one and your guys sent it back to the warehouse and didn’t inform me. And no one seemed to know where it was .. I ordered it early so it would be here for my moms birthday and didn’t arrive on time.